Refund Policy

Refund Policy


At BlinsKart, we strive to ensure a smooth and reliable procurement experience for our customers. This Refund Policy outlines the terms and conditions under which refunds, returns, or replacements may be requested for purchases made through our platform.

By placing an order on BlinsKart, you agree to this Refund Policy.

1. Eligibility for Refunds

Refunds may be applicable under the following conditions:

  1. The product received is damaged, defective, or incorrect
  2. The product does not match the description on the Platform
  3. The order was cancelled in accordance with our cancellation policy

All refund requests are subject to verification and approval by BlinsKart and/or the respective supplier.

2. Non-Refundable Items

The following items are not eligible for refunds, unless damaged or defective upon delivery:

  1. Customized or made-to-order products
  2. Bulk or special procurement orders
  3. Clearance or discounted items
  4. Perishable goods (where applicable)

3. Refund Request Process

To request a refund:

  1. Contact support@blinskart.com within [3–7] days of delivery
  2. Provide order ID, invoice, and clear images/videos of the issue
  3. Our team will review and respond within 2–5 business days

Failure to report issues within the specified timeframe may result in rejection of the refund request.

4. Return & Inspection

  1. Approved returns must be shipped back in original condition and packaging.
  2. Products will be inspected upon receipt by the supplier or BlinsKart.
  3. Refunds are processed only after successful inspection and approval.

5. Refund Mode & Timeline

  1. Refunds will be issued to the original payment method used during purchase.
  2. Processing time may take 7–10 business days after approval.
  3. Bank or payment gateway delays are beyond BlinsKart’s control.

6. Partial Refunds

Partial refunds may be granted in cases where:

  1. Only a portion of the order is affected
  2. Minor defects that do not impact usability
  3. Restocking or handling charges are applicable

7. Order Cancellation Refunds

  1. Refunds for cancelled orders will be processed only if the order has not been shipped.
  2. Once shipped, cancellation may not be possible and standard return rules will apply.

8. Damaged or Incorrect Deliveries

Customers must report:

  1. Visible damage at the time of delivery
  2. Missing or incorrect items within 24 hours of delivery

Failure to report within this timeframe may void refund eligibility.

9. Supplier-Specific Policies

Some products may be governed by supplier-specific refund or return policies, which will be clearly mentioned on the product page or invoice. Such policies will take precedence where applicable.

10. BlinsKart’s Rights

BlinsKart reserves the right to:

  1. Approve or reject refund requests at its sole discretion
  2. Modify this Refund Policy at any time without prior notice
  3. Deduct logistics or restocking charges where applicable

11. Contact Information

For refund-related queries or support:

📧 Email: support@blinskart.com