Return Policy

Return Policy

Effective Date: July 4, 2026

At Blinskart, we are committed to delivering premium-quality hotel products and ensuring customer satisfaction. Please read our Return Policy carefully before placing an order.

1. Return Eligibility

You may request a return if:

  1. You received the wrong product.
  2. The product was damaged during transit.
  3. The product has a manufacturing defect.
  4. The product received is significantly different from the product ordered.

To be eligible for a return:

  1. The return request must be submitted within 7 days of delivery.
  2. The product must be unused, unopened, and in its original packaging.
  3. The original invoice or proof of purchase must be provided.
  4. Photographs of the product and packaging may be required for verification.

2. Non-Returnable Items

The following products are not eligible for return:

  1. Customized or personalized products.
  2. Private Label / OEM products.
  3. Printed hotel amenities and branded items.
  4. Opened, used, or partially used products.
  5. Cleaning chemicals that have been opened or used.
  6. Products damaged due to improper handling, storage, or misuse by the customer.
  7. Clearance, promotional, or special-discount products.

3. Return Approval

All return requests are reviewed by our Quality Team.

Approval is based on:

  1. Product condition
  2. Reason for return
  3. Supporting photographs or videos
  4. Inspection, where applicable

Blinskart reserves the right to approve or reject any return request that does not meet this policy.

4. Return Process

To request a return:

  1. Contact our Customer Support Team within 7 days of delivery.
  2. Provide your Order ID or Invoice Number.
  3. Share photographs or videos showing the issue.
  4. Wait for return approval and instructions.
  5. Once approved, return the product as instructed by our support team.

5. Return Shipping

  1. If the return is due to an error by Blinskart (wrong, damaged, or defective product), the return shipping cost will be borne by Blinskart.
  2. For any other approved return, the customer is responsible for the return shipping charges.

6. Inspection After Return

Once the returned product is received, it will be inspected by our Quality Team.

If the return is approved, we will process either:

  1. A replacement product, or
  2. A refund (as per our Refund Policy), where applicable.

7. Customized Orders

Customized, printed, branded, or Private Label products are manufactured specifically for each customer and therefore cannot be returned unless there is a manufacturing defect or an error made by Blinskart.

8. Damaged or Missing Items

If your shipment is damaged or any items are missing, please notify us within 48 hours of delivery.

Please provide:

  1. Order Number
  2. Photographs of the package
  3. Photographs of the damaged product (if applicable)

Our team will investigate the issue and provide an appropriate resolution as quickly as possible.

9. Contact Us

For any return-related queries, please contact us:

Blinskart

Email: support@blinskart.com

Our Customer Support Team is always ready to assist you.