Effective Date: 17 September 2026
This Return Policy applies to orders placed on Blinskart.com for delivery in India. Please read it before placing an order.
Hotel amenity kits sold on Blinskart are new products. We accept returns and exchanges of new, unused items in original packaging — for both defective and non-defective (change-of-mind) reasons — within the window below, except where this policy says otherwise.
Return window
You have 15 days from the date of delivery to request a return or exchange.
This 15-day window is Blinskart’s contractual return period for India. It is not a substitute for your rights under the Consumer Protection Act, 2019 and the Consumer Protection (E-Commerce) Rules, 2020. Defective, incorrect, spurious, or misdescribed goods remain eligible for a remedy even if that statutory right is exercised outside this window.
What we accept
Defective returns: damaged in transit, manufacturing defect, incorrect product, or quantity that does not match the confirmed order.
Non-defective returns: unused standard catalog products you no longer need, provided they meet the product-condition rules below.
Exchanges: we accept exchanges of eligible items within the same 15-day window (replacement with the same or an agreed alternative product, subject to stock).
Product condition: new only — unopened or unused, in original packaging, with all accessories. We do not accept slightly used, opened-and-used, or customer-damaged items for change-of-mind returns.
How to return (by mail)
Returns are by mail / courier only. A prepaid return shipping label is included in the package. Return shipping using that label is free. There is no restocking fee.
To start a return, contact customer support with:
Order number
Company / customer name
Product name and quantity
Reason for return or exchange
Photographs of the unused item (and of any defect, if applicable)
Delivery details
Use the label in the package and hand the parcel to the courier named on that label. Unauthorized returns sent without a request may not be accepted.
Products not eligible for change-of-mind returns
The following are generally not eligible for non-defective / change-of-mind returns or exchanges. They remain eligible if they are damaged, defective, incorrect, or not as described:
Customized or logo-printed products
Private-label or made-to-order products
Products manufactured to customer specifications
Clearance or special-order items
Inspection, replacement, and refund
We may inspect the returned goods before approving a replacement, exchange, or refund. If approved:
We may replace the item, exchange it, or refund the product price to the original payment method.
Refund processing time is 7–10 business days after we approve the return (same timeline as our Refund Policy). Your bank or payment provider may take additional time to show the credit.
Shipping or handling charged on the original order is refunded when the return is due to a Blinskart error (defective, incorrect, or missing goods). For non-defective returns, original outbound shipping may not be refunded.
Contact
Email: support@blinskart.com or online.support@blinskart.com
Phone: +91 85858 54454
This page is public and does not require a login. The URL stays /business-page/return-policy.
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