Frequently Asked Questions (FAQ)
Find answers to the most commonly asked questions about Blinskart, our products, ordering process, shipping, and support.
General Questions
What is Blinskart?
Blinskart is India's dedicated hotel procurement platform, providing hotels, resorts, hospitals, hostels, and businesses with premium-quality hospitality products, guest amenities, housekeeping supplies, linens, toiletries, and customized branding solutions.
Who can purchase from Blinskart?
We serve hotels, resorts, lodges, hospitals, hostels, serviced apartments, educational institutions, corporate offices, facility management companies, and other commercial businesses across India.
Orders & Quotations
How do I place an order?
Browse our products, add the required items to your cart or quotation request, and complete the enquiry process. Our sales team will assist you with order confirmation and payment.
Can I request a bulk quotation?
Yes. We specialize in bulk orders and offer customized quotations based on your product requirements and order quantity.
Is there a minimum order quantity (MOQ)?
MOQ may vary depending on the product and customization requirements. Please contact our sales team for product-specific details.
Products
Do you offer customized hotel branding?
Yes. We provide logo printing, customized packaging, and private-label manufacturing for selected products, subject to applicable MOQ.
Are your products suitable for commercial use?
Yes. Our products are designed specifically for hotels, hospitality businesses, healthcare institutions, and commercial establishments.
Can I request product samples?
Yes. Samples may be available for selected products. Sample availability and charges depend on the product category.
Payments
Which payment methods do you accept?
We accept secure payment methods as communicated during order confirmation. Advance payment may be required for customized or bulk orders.
Do you provide GST invoices?
Yes. A GST-compliant tax invoice is provided for eligible orders.
Shipping & Delivery
Do you deliver across India?
Yes. We offer Pan India delivery through trusted logistics partners.
How long does delivery take?
Delivery time depends on product availability, order quantity, customization requirements, and delivery location. Estimated timelines are shared during order confirmation.
Can I track my order?
Yes. Shipment tracking details will be shared after your order is dispatched, where applicable.
Returns & Replacements
Can I return a product?
Unused standard catalog products may be returned or exchanged within 15 days of delivery if they are new, unused, and in original packaging — for defective or non-defective reasons — as set out in our Return Policy.
How do I report a damaged product?
Contact our support team with your order details and clear photographs. You have 15 days from the date of delivery to request a return or exchange of an eligible product, as set out in our Return Policy. Defective, incorrect, spurious, or misdescribed goods remain eligible for a remedy even outside that window.
Are customized products returnable?
Customized, printed, branded, or private-label products are generally not eligible for change-of-mind returns, but manufacturing defects and incorrect deliveries remain returnable.
Support
How can I contact Blinskart?
You can reach our team through the contact information available on the Contact Us page for product enquiries, quotations, order assistance, or support.
What are your customer support hours?
Our support team responds during standard business hours. We aim to reply to all enquiries as quickly as possible.
Still Have Questions?
If you couldn't find the answer you were looking for, our team is ready to help.
Contact Blinskart today for product enquiries, bulk quotations, order assistance, and dedicated customer support.